![]() ![]() If the call quality still is not clear, you might need to try connecting this device to other Bluetooth receiving devices to see if the problem still exists. Apple seems to have quietly discontinued the Beats Pill Plus, as the Bluetooth speaker is no longer available to buy from either the Apple Store or Beats online shop. You need to use the cable that came with your Beats speakers to update the firmware. Next, set the volumes on both devices to an appropriate level, re-enable your Bluetooth speaker on your device and pair the Bluetooth device to the Pill. Your Beats Pill + is now restored to the settings it had when you purchased it. Just to be safe, try rebooting both the speaker and your device. Welcome to Apple Support Community A forum where Apple customers help each other with their products. ![]() ![]() Second, disable Bluetooth on your device (a simple Google search will show you how to do so). Find My Beats requires an iPhone or iPod touch with iOS 14.5 or later, iPad with iPadOS 14.5 or later, or Mac with macOS Big Sur 11.3 or later. In order to reset your Bluetooth connection, hold down the red "b" button on the speaker until the red light is blinking. Also, ensure that both devices aren't too close to other radio transmitting devices (such as other Bluetooth devices, wireless routers, microwaves, etc.). Before you do so, make sure that the device is 30 feet or less from the other Bluetooth device (the Beats Pill). On your Mac, choose Apple ( ) menu > System Preferences, click Bluetooth, select your Beats product, click the X, then choose. On your iOS device, go to Settings > Bluetooth, tap the Info button next to the name of your Beats product, then tap Forget This Device. If you are using your smartphone as a Bluetooth device to connect with the Beats Pill and are having call quality issues such as fuzzy sound or echos in the call audio, you might need to reset your Bluetooth device and reconnect it to the speaker. Use Forget Device, then pair your Beats again. ![]()
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